M365 Service Status (3 degradations at 2025-03-27 12:13)
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Users in Paraguay may see an incorrect time in multiple Microsoft 365 apps and services
Last Update: 2025-03-27 12:08(JST)
Next Update By: 2025-03-29 07:00(JST)
Status: Service Degradation
Affected Service: Microsoft 365 suite
Affected Office 365 web apps may include the following:
– Outlook on the web
– Microsoft Teams web client
– SharePoint Online web client
– Microsoft Word web client
– Myaccount.microsoft.com
While we work to resolve impact, affected users can set their time zone to
(UTC-03:00) Brasilia to bypass impact. Listed below is documentation on how to
change your time zone in Microsoft 365:
https://support.microsoft.com/en-us/topic/change-your-display-language-and-time-zone-in-microsoft-365-for-business-6f238bff-5252-441e-b32b-655d5d85d15b
Users located in Paraguay may see their time as one hour ahead of the current
time.
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Users may be unable to view email content when opening PDF attachments in shared mailboxes in Outlook on the web
Last Update: 2025-03-27 02:56(JST)
Next Update By: 2025-03-28 12:00(JST)
Status: Service Degradation
Affected Service: Exchange Online
Users see the following error message when attempting to open PDF
attachments in Outlook on the web, “Your message can’t be displayed right now.”
Users can open PDF attachments in other Exchange Online clients to avoid the
issue.
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Users are experiencing failures when attempting to join channel meetings in Microsoft Teams
Start Time: 2025-03-05 09:00(JST)
Last Update: 2025-03-21 04:23(JST)
Next Update By: 2025-03-21 06:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Impact is specific to users on the desktop client or web app that are
joining channel meetings from the new calendar experience, or users being nudged
into these channel meetings.
Users aren’t seeing an error, the action simply fails.
While we’re working to remediate impact, affected users can still join channel
meetings using the classic Teams calendar or the Teams mobile apps.
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Users may see their camera self-view presenting upside-down in Microsoft Teams meetings using some iPad OS devices
Start Time: 2025-03-12 04:00(JST)
Last Update: 2025-03-27 08:12(JST)
Status: Service Restored
Affected Service: Microsoft Teams
This issue specifically affected iPad OS devices that were released
in 2025 and are leveraging iPad OS version 18.3.0 or later. Other devices,
including other iPad OS devices, weren’t impacted.
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Some users are receiving a misleading error when replying to or forwarding email through Outlook on the web
Start Time: 2025-02-19 01:26(JST)
Last Update: 2025-03-27 05:32(JST)
Status: Service Restored
Affected Service: Exchange Online
The error was misleading and didn’t prevent users from replying to or
forwarding email through Outlook on the web.
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Users experienced timeouts when triggering and running flows using connections
Last Update: 2025-03-27 02:30(JST)
Status: Service Restored
Affected Service: Microsoft Power Automate
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Users’ SharePoint Online column filter may auto-fill the incorrect term
Start Time: 2025-03-14 03:26(JST)
Last Update: 2025-03-25 03:07(JST)
Status: Service Restored
Affected Service: SharePoint Online
When affected users attempted to adjust the list or library column
filter, it may have auto-filled the first matching term after they typed the
first letter in the text box. Users may have had to delete the auto-filled entry
to select another term. This may also have impacted Managed Metadata or Taxonomy
columns..
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Users are experiencing intermittent failures with Office 365 Connector operations
Last Update: 2025-03-22 07:58(JST)
Status: False Positive
Affected Service: Power Platform
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Some users’ Exchange Online email messages may be unexpectedly quarantined
Start Time: 2025-03-21 08:40(JST)
Last Update: 2025-03-22 07:31(JST)
Status: Service Restored
Affected Service: Exchange Online
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Users may be unable to access ‘Review’ page under the Email and Collaboration section in the Defender portal
Start Time: 2025-03-21 09:00(JST)
Last Update: 2025-03-22 02:44(JST)
Status: Service Restored
Affected Service: Exchange Online
The ‘Review’ page under the Email and Collaboration section in the
Microsoft Defender portal wasn’t accessible, displaying a blank page and not
loading any data.
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Some users’ apps, such as the Calendar and OneDrive, aren’t appearing in the Microsoft Teams sidebar
Start Time: 2025-03-19 03:14(JST)
Last Update: 2025-03-21 09:36(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Some users may be unable to search in Exchange Online using Outlook on the web or the new Outlook client
Start Time: 2025-03-18 11:00(JST)
Last Update: 2025-03-20 06:33(JST)
Status: Service Restored
Affected Service: Exchange Online
Affected users may have seen the following error message “We didn’t
find anything, try a different keyword” when performing searches in Exchange
Online.
As a workaround, users may have been able to yield results using a filter in
their search criteria i.e. ‘Inbox’ under folder names, in addition to a string
query.
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Some users may be unable to access Outlook on the web
Start Time: 2025-03-20 01:51(JST)
Last Update: 2025-03-20 05:07(JST)
Status: Service Restored
Affected Service: Exchange Online
Impacted users may have experienced a “Something went wrong” error
message.
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Users with apostrophes in their surname in Exchange Online may be unable to search for other users
Start Time: 2025-02-06 01:50(JST)
Last Update: 2025-03-20 01:46(JST)
Status: Service Restored
Affected Service: Exchange Online
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Some users may have intermittently seen search page load failures in SharePoint Online
Start Time: 2025-03-18 09:00(JST)
Last Update: 2025-03-19 09:39(JST)
Status: Service Restored
Affected Service: SharePoint Online
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Some users may be experiencing issues with Microsoft Copilot (Microsoft 365) services or features
Last Update: 2025-03-19 12:27(JST)
Status: False Positive
Affected Service: Microsoft Copilot (Microsoft 365)
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Some users may receive a cancellation email when the attendees list is edited for existing town hall meetings
Start Time: 2025-01-16 02:00(JST)
Last Update: 2025-03-19 06:12(JST)
Status: Service Restored
Affected Service: Microsoft Teams
To bypass the issue, meeting organizers should have avoided making
edits that only change the co-organizers, presenters, or attendees. Making other
edits in addition to edits to these categories may have allowed meeting
organizers to avoid the impact.
The town hall meetings weren’t canceled and users who received this email could
still attend the meeting as expected using the previously provided details.
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Some users may be unable to access the Visual Creator agent in Microsoft Copilot (Microsoft 365)
Start Time: 2025-03-14 12:45(JST)
Last Update: 2025-03-18 07:52(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
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Users may be experiencing issues with accessing email messages on the iOS native mail app
Start Time: 2025-03-03 09:10(JST)
Last Update: 2025-03-18 04:21(JST)
Status: Investigation Suspended
Affected Service: Exchange Online
Users may have been able to click “continue” when prompted and
navigate back to re-entering their password to attempt to resolve impact. If
users weren’t prompted but were still experiencing impact, they may have
followed the steps in the following link:
https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e
The problem was specific to the native mail app on iOS devices. Microsoft
Outlook for mobile was not affected and could have been used without issue.
Impacted users were encouraged to file a support ticket with Apple to provide
valuable logging information to assist with our continued joint investigation
with Apple into the source of impact.
