M365 Service Status (1 degradation at 2025-06-27 08:03)
↑Return_to_index
Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:54(JST)
Next Update By: 2025-06-28 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft Copilot (Microsoft 365)
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint or OneDrive as the knowledge source.
↑Return_to_index
Some users may be unable to access SharePoint Online sites
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:36(JST)
Status: Service Restored
Affected Service: SharePoint Online
↑Return_to_index
Some users may be unable to access Microsoft OneDrive content
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:33(JST)
Status: Service Restored
Affected Service: Microsoft OneDrive
↑Return_to_index
Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:21(JST)
Status: False Positive
Affected Service: Microsoft Teams
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint Online or Microsoft OneDrive as the knowledge
source.
↑Return_to_index
Users may see failures when interacting with bot-linked actions within adaptive cards in Microsoft Teams
Start Time: 2025-06-05 09:00(JST)
Last Update: 2025-06-25 09:47(JST)
Status: Service Restored
Affected Service: Microsoft Teams
↑Return_to_index
Some users may be unable to access the OneNote tab in Microsoft Teams
Start Time: 2025-06-20 09:00(JST)
Last Update: 2025-06-24 02:16(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Users may also have seen a blank page or error page displayed stating
“There was a problem reaching this app”.
↑Return_to_index
Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
Start Time: 2025-01-01 09:00(JST)
Last Update: 2025-06-24 02:05(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue specifically affected the new Outlook experience and
Outlook on the web connection methods.
While we were working to remediate impact, affected users could access the
classic Outlook experience to delete add-ins, or access the classic add-in store
by navigating to the following page within Outlook on the web:
https://outlook.office365.com/mail/inclientstore
↑Return_to_index
Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app
Start Time: 2025-04-18 09:00(JST)
Last Update: 2025-06-21 03:20(JST)
Status: Service Restored
Affected Service: Microsoft Teams
↑Return_to_index
Users may be unable to search for email or calendar items in Groups in Exchange Online
Start Time: 2025-06-08 04:00(JST)
Last Update: 2025-06-20 02:09(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue may have impacted any Groups search in the new Outlook
desktop client and Outlook on the web; however, it could also have affected
additional connection methods where this feature was available. Specifically,
when a user entered text into the search bar limited to a Group, no results were
returned and there was no indication that the search action had been processed.
This occurred whether a user pressed “Enter” or clicked on the search icon after
entering text. General Outlook search was not affected.
↑Return_to_index
Users may have received an error message when sending requests to Microsoft 365 Copilot Chat
Start Time: 2025-06-19 01:04(JST)
Last Update: 2025-06-19 10:29(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
Affected users may have received an error message like the following:
“Sorry, I wasn’t able to respond to that. Is there something else I can help
with?”
↑Return_to_index
Some users may be intermittently unable to see search results in SharePoint Online sites
Start Time: 2025-06-13 01:30(JST)
Last Update: 2025-06-19 03:35(JST)
Status: Service Restored
Affected Service: SharePoint Online
Alternatively, search results may have taken up to five seconds to
load.
↑Return_to_index
Users will see failures when performing any operations using the Office 365 Outlook connector
Start Time: 2025-06-17 06:50(JST)
Last Update: 2025-06-17 10:52(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
The following services were affected by this event:
– Copilot Studio
– Power Automate
– Power Apps
– Logic Apps
↑Return_to_index
Office 365 Outlook connector operation failures
Last Update: 2025-06-17 10:11(JST)
Status: Service Restored
Affected Service: Power Platform
The following services were affected by this event:
– Copilot Studio
– Power Automate
– Power Apps
– Logic Apps
↑Return_to_index
A subset of users may experience issues with various Microsoft 365 services
Start Time: 2025-06-17 06:45(JST)
Last Update: 2025-06-17 09:20(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
We’ve confirmed that impact occurred, though was not limited, to the
following services:
Exchange Online
– Users may have been unable to access their Exchange Online mailboxes
– Admins may have been unable to provision Exchange Online mailboxes
Microsoft Teams
– Users may have been unable to create group scenarios, including chats,
channels, and Teams
-Users’ status information may have been stale
Microsoft Purview and Microsoft Defender for Office
– Users may have faced intermittent authentication failures when attempting to
access solutions tabs and features in Microsoft Purview and Defender portal
↑Return_to_index
Some users opening SharePoint Online or Microsoft OneDrive-hosted files in File Explorer may be unable to autosave files
Start Time: 2025-05-26 09:00(JST)
Last Update: 2025-06-17 01:58(JST)
Status: Service Restored
Affected Service: Microsoft OneDrive
This specifically affected users opening files within Microsoft 365
apps, such as Word or Excel. Users that have access to Microsoft 365 for the web
apps may have used these clients to retain expected autosave functionality.
