M365 Service Status (6 degradations at 2025-10-24 08:02)
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Some users may see a meeting window after leaving in the Microsoft Teams iOS application
Last Update: 2025-10-23 08:54(JST)
Next Update By: 2025-10-24 05:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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Users can’t aggregate news posts when utilizing a News web part on SharePoint Online pages
Start Time: 2025-10-17 07:29(JST)
Last Update: 2025-10-22 06:40(JST)
Status: Service Degradation
Affected Service: SharePoint Online
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Some users with edit and full control permissions may be unable to access or share some folders in SharePoint Online
Last Update: 2025-10-22 05:50(JST)
Next Update By: 2025-10-22 07:30(JST)
Status: Service Degradation
Affected Service: SharePoint Online
Specifically, this issue impacts files and folders that were deleted
and recently restored from the recycle bin. Impacted users attempting to access
or share some folders experience failures in sharing and permission operations
in SharePoint Online.
Site administrators will still have complete access to the content that’s been
deleted and restored.
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Some users with edit and full control permissions may be unable to access or share some files in Microsoft OneDrive
Last Update: 2025-10-22 05:48(JST)
Next Update By: 2025-10-22 07:30(JST)
Status: Service Degradation
Affected Service: Microsoft OneDrive
Specifically, this issue impacts files and folders that were deleted
and recently restored. Impacted users attempting to access or share some folders
experience failures in sharing and permission operations in OneDrive.
Site administrators will still have complete access to the content that’s been
deleted and restored.
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Users may be unexpectedly signed out from Outlook on the web when accessing shared mailboxes
Last Update: 2025-10-18 01:24(JST)
Next Update By: 2025-10-18 07:30(JST)
Status: Service Degradation
Affected Service: Exchange Online
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Users may see that composed text is rendered in a different font once sent in Microsoft Teams
Start Time: 2025-09-16 12:30(JST)
Last Update: 2025-10-17 04:14(JST)
Next Update By: 2025-10-21 04:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Users report that impact is occurring on the Microsoft Teams web
client (Version: 25227.203.3915.2444) and the desktop client (Version:
25255.703.3978.7153).
Impact seems to be specific to text using SimSun fonts.
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Some users encounter intermittent failures when making one-to-one PSTN calls in Microsoft Teams on the web
Last Update: 2025-10-23 05:12(JST)
Status: False Positive
Affected Service: Microsoft Teams
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Some users may be unable to access their Exchange Online email using Outlook for Mac
Start Time: 2025-10-21 01:00(JST)
Last Update: 2025-10-22 08:17(JST)
Status: Service Restored
Affected Service: Exchange Online
Some users’ Mac devices may have been quarantined, which prohibited
impacted users from accessing their email in Outlook for Mac.
Impact is specific to the latest build, 16.102.1018.1.
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Users can’t aggregate news posts when utilizing a News web part on SharePoint Online pages
Start Time: 2025-10-17 07:29(JST)
Last Update: 2025-10-22 06:40(JST)
Status: Service Restored
Affected Service: SharePoint Online
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Users’ SharePoint Online Events web part isn’t displaying events when users select “See all”
Start Time: 2025-10-16 03:25(JST)
Last Update: 2025-10-22 02:58(JST)
Status: Service Restored
Affected Service: SharePoint Online
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Users may intermittently see blank Microsoft Word documents opening unexpectedly
Start Time: 2025-09-09 09:00(JST)
Last Update: 2025-10-21 06:45(JST)
Status: Service Restored
Affected Service: Microsoft 365 apps
Specifically, after users closed the Microsoft Word app, the app may
have opened on its own and populated a new blank Microsoft Word document. This
issue only impacted Microsoft Word version 2508, build 19127.20302.
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Some users may have the new Outlook client open in their web browser instead of the Desktop client
Start Time: 2025-10-14 12:00(JST)
Last Update: 2025-10-21 05:28(JST)
Status: Service Restored
Affected Service: Exchange Online
As a workaround, users were able to use the classic Outlook to access
their Exchange Online mailbox.
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Users may have been unable to receive Amazon push (ADM) notifications in Microsoft Teams
Start Time: 2025-10-20 04:40(JST)
Last Update: 2025-10-20 07:41(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Users may see blank documents after exporting reports to PDF using Power BI Desktop
Start Time: 2025-10-09 04:00(JST)
Last Update: 2025-10-18 03:36(JST)
Status: Service Restored
Affected Service: Power BI
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Users may be unable to access the Microsoft Whiteboard service through the web and receive an error
Start Time: 2025-10-17 07:12(JST)
Last Update: 2025-10-17 12:03(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
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Users were unable to create Microsoft Teams town hall or webinar meetings when adding external presenter to the event
Start Time: 2025-10-16 07:15(JST)
Last Update: 2025-10-16 11:30(JST)
Status: Service Restored
Affected Service: Microsoft Teams
As a workaround, affected users may have been able to invite external
presenter to an event by creating the event first and once the event was
created, organizers could add external presenter and then save the event again.
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Users leveraging Surface Copilot + PC devices with Snapdragon Qualcomm processors can’t start video in Microsoft Teams
Start Time: 2025-07-23 04:00(JST)
Last Update: 2025-10-15 04:51(JST)
Status: Service Restored
Affected Service: Microsoft Teams
As a workaround, users could have mitigated this issue by turning off
Windows Studio effects until a fix was made available:
1. Select Start and then select Settings
2. Select Bluetooth & devices, then Cameras, and then Surface Camera Front
3. Expand the section for Windows Studio Effects and then turn off each effect.
The following articles detail the October 2025 driver update users need to
install to resolve impact:
https://support.microsoft.com/en-us/surface/surface-pro-11th-edition-update-history-f26dd8a1-9169-4f4a-ab0d-6a47d2f10e25
https://support.microsoft.com/en-us/surface/surface-laptop-7th-edition-update-history-fdadc3d1-87d4-4a58-bc2e-ec9d7e3af16e
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Some users may be unable to access Microsoft 365 applications
Start Time: 2025-10-13 04:30(JST)
Last Update: 2025-10-14 01:38(JST)
Status: Investigation Suspended
Affected Service: Microsoft 365 apps
When users attempt to access Microsoft 365 apps from the Office
homepage, the apps aren’t listed.
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Some users are unable to access Microsoft 365 apps
Last Update: 2025-10-13 06:12(JST)
Status: False Positive
Affected Service: Microsoft 365 suite
