M365 Service Status (6 degradations at 2025-11-04 17:15)
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Users may not see QR codes generating on Front-of-Room screens in Microsoft Teams Rooms (MTR) for Windows
Last Update: 2025-11-04 05:10(JST)
Next Update By: 2025-11-04 06:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Users can still utilize the QR code generated on the console to
proximity join.
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Some users may be unable to share content to Microsoft OneDrive from iPhone 17 due to false-positive jailbreak detection
Last Update: 2025-11-04 04:23(JST)
Next Update By: 2025-11-05 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft OneDrive
Users are returned the following error message stating, “Your
organization will remove its data for this account because a jailbroken or
rooted device was detected.”
Impact is specific to iOS 26.0.1.
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Some users may experience intermittent crashes when launching the Microsoft Teams desktop app on Windows
Last Update: 2025-10-29 09:52(JST)
Next Update By: 2025-10-30 12:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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Some users may not receive the toast notification when another user answers a call from a Microsoft Teams call queue
Start Time: 2025-10-17 03:14(JST)
Last Update: 2025-10-29 05:08(JST)
Next Update By: 2025-10-29 06:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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Android users may experience app launch failures or delays for native app bundles in the Microsoft Teams mobile app
Last Update: 2025-10-28 04:09(JST)
Next Update By: 2025-10-28 04:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
This specifically affects users who recently updated their Microsoft
Teams mobile app to the latest version of 1416/1.0.0.2025193702.
Users can work around this issue by relaunching the app bundles multiple times,
as the specific app should successfully launch within a few attempts once the
associated app bundles are also upgraded to this latest version of Microsoft
Teams. Users may also be able to avoid this launch failure by signing out and in
of the Teams mobile app again, which should clear the associated cache of these
app bundles.
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Users in Japan may experience issues with various Microsoft 365 services
Last Update: 2025-10-27 09:25(JST)
Next Update By: 2025-10-27 10:30(JST)
Status: Service Degradation
Affected Service: Microsoft 365 suite, Microsoft Teams, Microsoft Copilot (Microsoft 365)
Users may experience issues with the following Microsoft 365
services:
– Microsoft Teams
– Microsoft Outlook
– Microsoft 365 Copilot
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Users may be unable to record PowerPoint presentations during Microsoft Teams meetings and calls
Start Time: 2025-11-03 04:00(JST)
Last Update: 2025-11-04 05:13(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Some users leveraging the Microsoft Teams iOS app may see a picture-in-picture window after leaving meetings
Start Time: 2025-09-18 02:15(JST)
Last Update: 2025-11-04 05:11(JST)
Status: Service Restored
Affected Service: Microsoft Teams
This issue specifically impacted users who had Intune app protection
policies enabled on their iOS devices. Impact was specific to the following
Microsoft Teams iOS app builds:
7.17.0
7.17.1
7.18.0
7.18.1
7.18.2
7.19.0
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Some users added as members to a Microsoft 365 group in Outlook on the web may be given “Owner” permissions by default
Start Time: 2025-10-04 02:34(JST)
Last Update: 2025-11-04 04:19(JST)
Status: Service Restored
Affected Service: Exchange Online
Specifically, this issue occurred when users were added as members to
the group through Outlook on the web.
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Some users may encounter issues or be prompted to sign in when using some Microsoft 365 apps features
Start Time: 2025-11-01 03:45(JST)
Last Update: 2025-11-01 07:31(JST)
Status: Service Restored
Affected Service: Microsoft 365 apps
The following scenarios may have been impacted; however, impact may
have not been limited to:
-Intelligence features such as Copilot.
-Compliance features, such as Auto-Classification and Consumer consent.
-Collaboration features, such as @mentions.
-Identity features such as people cards and the people well.
-Personalization features, such as roaming and most recently used documents.
-Application features such as Present in PowerPoint or PowerQuery in Excel.
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PowerPoint users are unable to open double key encryption (DKE) files on mobile devices
Start Time: 2025-09-18 09:00(JST)
Last Update: 2025-10-31 06:13(JST)
Status: Service Restored
Affected Service: Microsoft 365 apps
Additionally, users could not change DKE file sensitivity labels.
This occured for users leveraging both iOS and Android devices. There was no
impact on other platforms where PowerPoint was supported, such as PPT for Win32.
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Some users may be unable to open the Microsoft Teams desktop client
Start Time: 2025-10-22 01:34(JST)
Last Update: 2025-10-30 04:07(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Users who had characters in their user profile path that couldn’t be
expressed in the Application and Network Seamlessly Integrated (ANSI) code page
may have been unable to open Microsoft Teams.
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Users may experience issues when accessing m365.cloud.microsoft or portal.office.com
Start Time: 2025-10-30 06:30(JST)
Last Update: 2025-10-30 01:52(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
Users were redirected to an error page
http://m365.cloud.microsoft/error. While we were investigating this issue, users
could have navigated to m365.cloud.microsoft/apps or m365.cloud.microsoft/search
as a potential solution in the interim.
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Users may have experienced issues when accessing m365.cloud.microsoft or portal.office.com
Start Time: 2025-10-30 06:30(JST)
Last Update: 2025-10-30 01:49(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
Users were redirected to an error page
http://m365.cloud.microsoft/error. While we were investigating this issue, users
could have navigated to m365.cloud.microsoft/apps or m365.cloud.microsoft/search
as a potential solution in the interim.
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Users may see issues accessing some Microsoft 365 services and portals
Start Time: 2025-10-30 12:45(JST)
Last Update: 2025-10-30 11:21(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
Impacted scenarios included, but may not have been limited to the
following:
– Access to some Microsoft Entra, Microsoft Power Apps, Microsoft Intune, and
Microsoft Defender functions.
– Microsoft Purview Information Protection (MIP), Data Lifecycle Management
(DLM), eDiscovery, Microsoft Purview Insider Risk Management (IRM),
Communications Compliance, Data Governance, and other related Microsoft Purview
features.
– Access to the Exchange admin center (EAC), security.microsoft.com,
learn.microsoft.com, and other portals accessed through microsoft.com.
– Issues with add-ins and network connectivity in Outlook.
– Degraded functionality to some workflows within Microsoft Teams, including
impact to location data in support of emergency calls. Users may also see
transcription failures and issues leveraging Copilot within meetings.
– High latency, timeouts, errors, or inaccessibility of Microsoft Copilot
Dashboards, Copilot Analytics Power BI reports, and advanced reporting
capabilities.
– Intermittent connectivity and device discovery issues for Windows 365 Cloud PC
users, and issues for admins performing device actions and provisioning new
Cloud PCs.
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Users are experiencing failures across multiple Power Automate scenarios
Last Update: 2025-10-30 09:02(JST)
Status: Service Restored
Affected Service: Microsoft Power Automate
The following scenarios were impacted:
-Accessing the Power Automate portal (https://make.powerautomate.com)
-Running Power Automate desktop flows
-Loading Power Automate integrations
-Performing approvals
-Accessing Microsoft Copilot Studio (http://copilotstudio.preview.microsoft.com)
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Microsoft Copilot Studio – Users are intermittently receiving an error when interacting with agents with AI capabilities
Last Update: 2025-10-29 09:51(JST)
Status: Service Restored
Affected Service: Power Platform
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Users may be unable to access some Exchange Online archive mailboxes
Start Time: 2025-06-23 10:00(JST)
Last Update: 2025-10-28 07:35(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue occurred when routine mailbox database maintenance for
archive mailboxes relocated the archive to a different portion of Active
Directory infrastructure from the primary mailbox. Impact may have persisted
both during the maintenance move and after the move. The problem impacted
archive mailbox access through any Exchange Online connection method.
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Some users may receive timeouts when attempting to use or access Microsoft Copilot (Microsoft 365)
Start Time: 2025-10-27 08:44(JST)
Last Update: 2025-10-28 07:21(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
Impact occurred for the Copilot app and for Copilot features within
Outlook.
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Users may be unexpectedly signed out from Outlook on the web when accessing shared mailboxes
Start Time: 2025-10-14 06:18(JST)
Last Update: 2025-10-28 04:46(JST)
Status: Service Restored
Affected Service: Exchange Online
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Some users may have been unable hear text-to-speech during auto-attendant calls in Microsoft Teams
Start Time: 2025-10-25 01:15(JST)
Last Update: 2025-10-27 10:46(JST)
Status: Service Restored
Affected Service: Microsoft Teams
