M365 Service Status (6 degradations at 2025-11-12 04:14)

  • [Service Degradation] 2025-11-11 01:43 Power Pages – Lookup fields for Power Pages management display a ‘No Name’ message
  • [Service Degradation] 2025-11-11 08:11 Some Europe users may not be able to analyze Excel files with Microsoft Copilot (Microsoft 365) using the Analyst agent
  • [Service Degradation] 2025-11-11 07:13 Some users may be unable to access the My Templates and Viva Insights add-ins in Exchange Online
  • [Service Degradation] 2025-11-10 03:52 Some users who are scheduling meetings may not receive accurate declined email messages in Exchange Online
  • [Service Degradation] 2025-11-08 06:19 Some users may experience delays of up to ten seconds loading signature add-in images in Exchange Online
  • [Service Degradation] 2025-11-05 07:13 Some users may experience intermittent delays in the “Shared with Me” page
  • [Service Restored] 2025-11-12 04:10 Some users may be unable to share content to Microsoft OneDrive from iPhone 17
  • [Service Restored] 2025-11-10 06:25 Users using the “Create” video function in Microsoft Copilot (Microsoft 365) with a PowerPoint file observed failures
  • [Service Restored] 2025-11-08 07:32 Some users may experience intermittent crashes when launching the Microsoft Teams desktop app on Windows
  • [Service Restored] 2025-11-07 07:58 Users may be unable to access the Planner component in Microsoft Loop
  • [Service Restored] 2025-11-07 03:58 SharePoint Online users may see notifications being delayed
  • [Service Restored] 2025-11-06 05:31 Android users may experience app launch failures or delays for native app bundles in the Microsoft Teams mobile app
  • [False Positive] 2025-11-05 05:21 Users may be able to see deleted shared mailboxes on the Microsoft Bookings homepage
  • [Service Restored] 2025-11-05 08:13 Some users’ shifts may be missing from the Shifts app in Microsoft Teams
  • [Service Restored] 2025-11-05 07:12 Some users may not receive the toast notification when another user answers a call from a Microsoft Teams call queue
  • [Service Restored] 2025-11-05 07:06 Users may be unable to view images that are uploaded through the Microsoft Teams desktop client
  • [Service Restored] 2025-11-05 07:04 Some users may not see QR codes generating on Front-of-Room screens in Microsoft Teams Rooms (MTR) for Windows
  • [Service Restored] 2025-11-04 05:13 Users may be unable to record PowerPoint presentations during Microsoft Teams meetings and calls
  • [Service Restored] 2025-11-04 05:11 Some users leveraging the Microsoft Teams iOS app may see a picture-in-picture window after leaving meetings
  • [Service Restored] 2025-11-04 04:19 Some users added as members to a Microsoft 365 group in Outlook on the web may be given “Owner” permissions by default
  • [Service Restored] 2025-11-01 07:31 Some users may encounter issues or be prompted to sign in when using some Microsoft 365 apps features
  • [Service Restored] 2025-10-31 06:13 PowerPoint users are unable to open double key encryption (DKE) files on mobile devices

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    Power Pages – Lookup fields for Power Pages management display a ‘No Name’ message
    Last Update: 2025-11-11 01:43(JST)

    Status: Service Degradation
    Affected Service: Power Platform


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    Some Europe users may not be able to analyze Excel files with Microsoft Copilot (Microsoft 365) using the Analyst agent
    Start Time: 2025-10-28 10:55(JST)
    Last Update: 2025-11-11 08:11(JST)
    Next Update By: 2025-11-12 07:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Copilot (Microsoft 365)

    Impact appears limited to .xlsx files. Affected users are
    encountering the following error:

    ‘File Access Status:Failed’


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    Some users may be unable to access the My Templates and Viva Insights add-ins in Exchange Online
    Last Update: 2025-11-11 07:13(JST)
    Next Update By: 2025-11-12 04:30(JST)
    Status: Service Degradation
    Affected Service: Exchange Online


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    Some users who are scheduling meetings may not receive accurate declined email messages in Exchange Online
    Start Time: 2025-10-27 09:00(JST)
    Last Update: 2025-11-10 03:52(JST)
    Next Update By: 2025-11-18 05:00(JST)
    Status: Service Degradation
    Affected Service: Exchange Online

    Specifically, when users send a meeting invitation that is declined
    by a resource room, the email response may be missing the Organizers details.


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    Some users may experience delays of up to ten seconds loading signature add-in images in Exchange Online
    Start Time: 2025-11-04 01:31(JST)
    Last Update: 2025-11-08 06:19(JST)
    Next Update By: 2025-11-11 07:30(JST)
    Status: Service Degradation
    Affected Service: Exchange Online


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    Some users may experience intermittent delays in the “Shared with Me” page
    Start Time: 2025-10-14 09:00(JST)
    Last Update: 2025-11-05 07:13(JST)
    Next Update By: 2025-11-06 04:30(JST)
    Status: Service Degradation
    Affected Service: Exchange Online

    Sharing retries are usually successful.


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    Some users may be unable to share content to Microsoft OneDrive from iPhone 17
    Start Time: 2025-10-01 02:56(JST)
    Last Update: 2025-11-12 04:10(JST)

    Status: Service Restored
    Affected Service: Microsoft OneDrive

    Impact was specific to iOS 26.0.1. Users were returned the following
    error message stating, “Your organization will remove its data for this account
    because a jailbroken or rooted device was detected.” Please note that the error
    was erroneous and there was no risk of data being removed.


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    Users using the “Create” video function in Microsoft Copilot (Microsoft 365) with a PowerPoint file observed failures
    Start Time: 2025-11-06 06:00(JST)
    Last Update: 2025-11-10 06:25(JST)

    Status: Service Restored
    Affected Service: Microsoft Copilot (Microsoft 365)

    When attempting to create a video using a PowerPoint file, the
    creation attempt failed and users may have seen an error message stating,
    “Something went wrong”.


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    Some users may experience intermittent crashes when launching the Microsoft Teams desktop app on Windows
    Start Time: 2025-10-07 08:04(JST)
    Last Update: 2025-11-08 07:32(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


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    Users may be unable to access the Planner component in Microsoft Loop
    Start Time: 2025-09-02 09:00(JST)
    Last Update: 2025-11-07 07:58(JST)

    Status: Service Restored
    Affected Service: Planner

    The Planner component in Loop was disabled due to authentication
    failures with some features related to a recent authentication change. Planner
    task lists and other features could still be accessed directly through the
    Microsoft Planner web app.


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    SharePoint Online users may see notifications being delayed
    Start Time: 2025-11-06 10:35(JST)
    Last Update: 2025-11-07 03:58(JST)

    Status: Service Restored
    Affected Service: SharePoint Online

    Other products’ notifications that were affected included:

    – Microsoft Teams

    – Outlook

    – Microsoft OneDrive

    – Office (Word, Excel, PowerPoint)

    – Microsoft Viva Glint


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    Android users may experience app launch failures or delays for native app bundles in the Microsoft Teams mobile app
    Start Time: 2025-10-21 09:00(JST)
    Last Update: 2025-11-06 05:31(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    This specifically affected users who recently updated their Microsoft
    Teams mobile app to the latest version of 1416/1.0.0.2025193702.

    Users could have worked around this issue by relaunching the app bundles
    multiple times, as the specific app should have successfully launched within a
    few attempts once the associated app bundles were also upgraded to this latest
    version of Microsoft Teams. Users may have also been able to avoid this launch
    failure by signing out and in of the Teams mobile app again, which should have
    cleared the associated cache of these app bundles.


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    Users may be able to see deleted shared mailboxes on the Microsoft Bookings homepage
    Last Update: 2025-11-05 05:21(JST)

    Status: False Positive
    Affected Service: Microsoft Bookings


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    Some users’ shifts may be missing from the Shifts app in Microsoft Teams
    Start Time: 2025-11-04 07:00(JST)
    Last Update: 2025-11-05 08:13(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


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    Some users may not receive the toast notification when another user answers a call from a Microsoft Teams call queue
    Start Time: 2025-10-17 03:14(JST)
    Last Update: 2025-11-05 07:12(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


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    Users may be unable to view images that are uploaded through the Microsoft Teams desktop client
    Start Time: 2025-11-01 02:00(JST)
    Last Update: 2025-11-05 07:06(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    This specifically affected the Windows client.


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    Some users may not see QR codes generating on Front-of-Room screens in Microsoft Teams Rooms (MTR) for Windows
    Start Time: 2025-11-04 12:00(JST)
    Last Update: 2025-11-05 07:04(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    Users could have still utilized the QR code generated on the console
    to proximity join.


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    Users may be unable to record PowerPoint presentations during Microsoft Teams meetings and calls
    Start Time: 2025-11-03 04:00(JST)
    Last Update: 2025-11-04 05:13(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


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    Some users leveraging the Microsoft Teams iOS app may see a picture-in-picture window after leaving meetings
    Start Time: 2025-09-18 02:15(JST)
    Last Update: 2025-11-04 05:11(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    This issue specifically impacted users who had Intune app protection
    policies enabled on their iOS devices. Impact was specific to the following
    Microsoft Teams iOS app builds:

    7.17.0

    7.17.1

    7.18.0

    7.18.1

    7.18.2

    7.19.0


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    Some users added as members to a Microsoft 365 group in Outlook on the web may be given “Owner” permissions by default
    Start Time: 2025-10-04 02:34(JST)
    Last Update: 2025-11-04 04:19(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    Specifically, this issue occurred when users were added as members to
    the group through Outlook on the web.


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    Some users may encounter issues or be prompted to sign in when using some Microsoft 365 apps features
    Start Time: 2025-11-01 03:45(JST)
    Last Update: 2025-11-01 07:31(JST)

    Status: Service Restored
    Affected Service: Microsoft 365 apps

    The following scenarios may have been impacted; however, impact may
    have not been limited to:

    -Intelligence features such as Copilot.

    -Compliance features, such as Auto-Classification and Consumer consent.

    -Collaboration features, such as @mentions.

    -Identity features such as people cards and the people well.

    -Personalization features, such as roaming and most recently used documents.

    -Application features such as Present in PowerPoint or PowerQuery in Excel.


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    PowerPoint users are unable to open double key encryption (DKE) files on mobile devices
    Start Time: 2025-09-18 09:00(JST)
    Last Update: 2025-10-31 06:13(JST)

    Status: Service Restored
    Affected Service: Microsoft 365 apps

    Additionally, users could not change DKE file sensitivity labels.
    This occured for users leveraging both iOS and Android devices. There was no
    impact on other platforms where PowerPoint was supported, such as PPT for Win32.