M365 Service Status (5 degradations at 2026-01-10 08:04)
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Users aren’t receiving notification emails generated from the SharePoint Online Rules feature
Last Update: 2026-01-10 03:56(JST)
Next Update By: 2026-01-10 07:00(JST)
Status: Service Degradation
Affected Service: SharePoint Online
Users can create a new rule with the same settings as an affected
rule to bypass the impact while we work to resolve this issue.
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Users may be unable to use the AI features in the Create module of Microsoft Copilot (Microsoft 365)
Last Update: 2026-01-08 11:31(JST)
Next Update By: 2025-01-16 05:00(JST)
Status: Service Degradation
Affected Service: Microsoft Copilot (Microsoft 365)
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Users may be unable to access shared Microsoft To Do lists
Last Update: 2026-01-06 05:04(JST)
Next Update By: 2026-01-07 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft 365 suite
Users may also be unable to open shared To Do list invitation links.
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Users may be unable to search new users in Microsoft Teams by their display name
Start Time: 2025-12-10 09:00(JST)
Last Update: 2026-01-06 04:11(JST)
Next Update By: 2026-01-07 09:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
This may impact users in both the desktop and web clients. Users can
still search new users using their email address.
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Users may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video
Start Time: 2025-12-22 03:14(JST)
Last Update: 2026-01-05 03:26(JST)
Next Update By: 2026-01-07 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Microsoft Teams users on Windows may see higher battery and CPU usage
when viewing a screenshare or video from other participants, which can lead to
increased battery drain as more participants share video. This issue only
impacts the Microsoft Teams desktop client on Windows.
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Some read-only users may see blank pages for their SharePoint Online sites
Start Time: 2026-01-08 04:44(JST)
Last Update: 2026-01-09 04:57(JST)
Status: Service Restored
Affected Service: SharePoint Online
Affected users reported seeing relevant page information displaying
briefly before becoming a blank page.
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Some users may have been unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4)
Start Time: 2026-01-02 09:00(JST)
Last Update: 2026-01-08 09:24(JST)
Status: Service Restored
Affected Service: Exchange Online
Impact was specific to IMAP4, other connection methods were not
impacted. Additionally, if users were actively facing this issue, retries may
have been successful.
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Users may see a new “Content Freshness” template option when creating pages in SharePoint Online
Start Time: 2025-01-16 09:00(JST)
Last Update: 2026-01-08 12:10(JST)
Status: Service Restored
Affected Service: SharePoint Online
Selecting the “Content Freshness” template option had no functional
impact. If users encountered the option for the template, they could ignore it
and continue using other templates without issues. Affected users may have also
seen the option appear in List Settings or the Content Type editing panel.
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Some users in Europe may have been unable to launch Copilot Chat or use related functionality
Start Time: 2026-01-07 05:40(JST)
Last Update: 2026-01-08 12:56(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
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Users may see an English user interface for Outlook on the web on mobile when configured for a non-English language
Start Time: 2025-12-23 09:00(JST)
Last Update: 2026-01-06 03:10(JST)
Status: Service Restored
Affected Service: Exchange Online
Impacted users would see an English user interface for Outlook on the
web when accessing the service through mobile devices on both Android and iOS,
even when the user interface configuration was set to alternate languages.
