M365 Service Status (3 degradations at 2026-01-22 03:51)
↑Return_to_index
Some users that are mentioned in list comments in SharePoint Online may not receive email notifications
Last Update: 2026-01-21 09:19(JST)
Next Update By: 2026-01-21 10:30(JST)
Status: Service Degradation
Affected Service: SharePoint Online
↑Return_to_index
Some users may be unable to update or add Copilot Studio agents in Microsoft Teams and receive an error
Last Update: 2026-01-17 05:50(JST)
Next Update By: 2026-01-21 06:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
↑Return_to_index
Some users may be unable to open some SharePoint Online list links through Microsoft Teams on iOS and receive an error
Last Update: 2026-01-14 02:54(JST)
Next Update By: 2026-01-14 06:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Specifically, users attempting to access SharePoint lists through
Teams on iOS may receive an access permissions error stating: “Permission
required – You do not have permission to open this file.”
While we’re focused on remediation, users on iOS can access the affected pages
and list links by manually copying the impacted URLs from the Teams chat to open
them elsewhere. Additionally, users with access to alternative Microsoft Teams
access methods such as the Microsoft Teams desktop client and web app can use
these to avoid impact.
↑Return_to_index
Users interacting with Microsoft Copilot (Microsoft 365) see delays up to four minutes in responses
Last Update: 2026-01-22 03:47(JST)
Status: Investigating
Affected Service: Microsoft Copilot (Microsoft 365)
↑Return_to_index
Users may be unable to access Microsoft 365 services
Start Time: 2026-01-22 01:10(JST)
Last Update: 2026-01-22 03:29(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
As this issue was a result of a third-party ISP Autonomous System
Number (ASN) routing configuration issue; the impact to Microsoft 365 services
may have manifested in a multitude of ways. For example, some users may have
been unable to access the services and portals altogether, whereas others may
have seen impact more variable, such being intermittently unable to send or
receive email.
↑Return_to_index
Some users may experience automated email remediation actions affecting more emails than intended in Exchange Online
Last Update: 2026-01-22 01:50(JST)
Status: False Positive
Affected Service: Exchange Online
Some users utilizing automated remediation based on email subject
matching, may experience additional emails being included in a remediation
action beyond the originally intended scope.
↑Return_to_index
Some users may have been unable to run Microsoft Power Automate flows
Start Time: 2026-01-20 07:41(JST)
Last Update: 2026-01-20 11:48(JST)
Status: Service Restored
Affected Service: Microsoft Power Automate in Microsoft 365
Users may have been unable to run flows, use connectors, or perform
operations that rely on Power Automate services.
↑Return_to_index
Some users may have been unable to open Microsoft Power Apps
Start Time: 2026-01-20 07:41(JST)
Last Update: 2026-01-20 11:46(JST)
Status: Service Restored
Affected Service: Power Apps in Microsoft 365
Users may have been unable to open Power Apps, load data from
SharePoint-backed applications, or use connectors that rely on Power Apps
services.
↑Return_to_index
Some users may have experienced errors and disruptions when starting or continuing chats in Microsoft Copilot
Start Time: 2026-01-19 02:00(JST)
Last Update: 2026-01-20 12:23(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
Affected users received error messages such as: “A problem has
occurred”, “Something went wrong,” or that the service is unavailable.
Some users were also unable to publish agents created in Microsoft Copilot
within Microsoft Teams.
↑Return_to_index
Users may have been unable to send and receive email messages in Exchange Online
Start Time: 2026-01-19 02:00(JST)
Last Update: 2026-01-19 10:34(JST)
Status: Service Restored
Affected Service: Exchange Online
↑Return_to_index
Some users may experience degraded video and screensharing quality in Microsoft Teams
Start Time: 2025-12-31 10:00(JST)
Last Update: 2026-01-19 03:27(JST)
Status: Service Restored
Affected Service: Microsoft Teams
The issue wasn’t limited to Microsoft Teams Rooms (MTR) devices and
also affected desktop clients and other scenarios.
↑Return_to_index
Some users may be unable to select schedule dates within SharePoint Online pages
Start Time: 2026-01-15 03:47(JST)
Last Update: 2026-01-17 09:27(JST)
Status: Service Restored
Affected Service: SharePoint Online
↑Return_to_index
Some users that create meetings using Outlook and Microsoft Teams may see that the meeting join link is not as expected
Last Update: 2026-01-16 07:20(JST)
Status: False Positive
Affected Service: Microsoft Teams
Specifically, the meeting join link may appear as a plain URL instead
of a hyperlink. Users’ ability to join the meetings is not impacted.
↑Return_to_index
Problems with Microsoft Copilot (Microsoft 365)
Last Update: 2026-01-16 01:34(JST)
Status: False Positive
Affected Service: Microsoft Copilot (Microsoft 365)
Users may have seen an error stating: “I’m sorry, I’m having trouble
responding to requests right now. Let’s try this again in a bit.”
↑Return_to_index
Users may be unable to open People Cards in SharePoint Online
Start Time: 2026-01-15 03:47(JST)
Last Update: 2026-01-16 01:30(JST)
Status: Service Restored
Affected Service: SharePoint Online
↑Return_to_index
Users may see higher battery and CPU usage in Microsoft Teams calls when participants screenshare or share video
Start Time: 2025-12-22 03:14(JST)
Last Update: 2026-01-15 03:58(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Microsoft Teams users on Windows may have seen higher battery and CPU
usage when viewing a screenshare or video from other participants, which could
have led to increased battery drain as more participants shared video. This
issue only impacted the Microsoft Teams desktop client on Windows.
↑Return_to_index
Users may have been unable to access shared Microsoft To Do lists
Start Time: 2025-12-30 05:00(JST)
Last Update: 2026-01-14 10:58(JST)
Status: Service Restored
Affected Service: Microsoft 365 suite
Users may also have been unable to open shared To Do list invitation
links.
↑Return_to_index
Some users may not be able to get the latest Microsoft 365 Apps
Start Time: 2026-01-14 12:30(JST)
Last Update: 2026-01-14 08:13(JST)
Status: Service Restored
Affected Service: Microsoft 365 apps
This issue specifically impacted organizations where these updates
were facilitated through the Cloud Update process in the Microsoft 365 apps
admin center.
↑Return_to_index
Users may not receive email notifications generated from the SharePoint Online Rules
Start Time: 2025-12-08 09:00(JST)
Last Update: 2026-01-14 03:43(JST)
Status: Service Restored
Affected Service: SharePoint Online
Users could have created a new rule with the same settings as an
affected rule to bypass the impact while we worked to resolve this issue.
↑Return_to_index
Users may be unable to use the AI features in the Create module of Microsoft Copilot (Microsoft 365)
Start Time: 2025-12-16 03:35(JST)
Last Update: 2026-01-13 06:52(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
↑Return_to_index
Users may have been unable to search new users in Microsoft Teams by their display name
Start Time: 2025-12-10 09:00(JST)
Last Update: 2026-01-12 08:00(JST)
Status: Service Restored
Affected Service: Microsoft Teams
This may have impacted users in both the desktop and web clients.
Users could still search new users using their email address.
