M365 Service Status (8 degradations at 2025-07-04 12:21)
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When users in Japan enter Japanese text into Microsoft Teams they may see a red wavy line under the text
Last Update: 2025-07-04 12:17(JST)
Next Update By: 2025-07-10 07:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
This issue affects Desktop and Web clients. While we continue working
towards resolution, users can disable spell check as a temporary workaround.
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Users may be unable to access Microsoft Copilot
Last Update: 2025-07-03 10:12(JST)
Next Update By: 2025-07-04 12:00(JST)
Status: Service Degradation
Affected Service: Microsoft Copilot (Microsoft 365)
Users may be unable to access Copilot in Microsoft Teams
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Some users may be intermittently unable to access SharePoint Online sites
Last Update: 2025-07-03 08:13(JST)
Next Update By: 2025-07-03 10:30(JST)
Status: Service Degradation
Affected Service: SharePoint Online
Affected users may see a “Something went wrong” error message.
While we focus on remediation, users may be able to circumvent the issue by
utilizing InPrivate browsing.
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Users who create a team from an existing group within Microsoft Teams receive an error
Start Time: 2025-06-23 09:00(JST)
Last Update: 2025-07-03 11:52(JST)
Next Update By: 2025-07-17 01:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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Microsoft Teams Android Pixel device users on Android OS 16 may not receive notifications as expected
Last Update: 2025-07-03 09:44(JST)
Next Update By: 2025-07-04 05:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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A small number of users’ Microsoft Teams app may intermittently crash during calls or meetings on some iPad devices
Last Update: 2025-07-02 10:04(JST)
Next Update By: 2025-07-04 06:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
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Some users may experience slowness when using the OutlookWin32 Calendar
Last Update: 2025-06-27 10:26(JST)
Next Update By: 2025-06-28 12:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
While we focus on remediation, affected users may utilize one of the
following alteratives to OutlookWin32 to circumvent the issue;
New Outlook (OWA Desktop)
Microsoft Teams (Desktop App)
Microsoft Teams Web App
Outlook on the Web (OWA)
Microsoft Teams Mobile App (iOS/Android)
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Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:54(JST)
Next Update By: 2025-06-28 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft Copilot (Microsoft 365)
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint or OneDrive as the knowledge source.
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Some users are unable to request to join communities in Microsoft Teams
Last Update: 2025-07-04 02:01(JST)
Status: False Positive
Affected Service: Microsoft Teams
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Some users may experience crashes while using the Microsoft Teams desktop client
Last Update: 2025-07-03 03:54(JST)
Status: False Positive
Affected Service: Microsoft Teams
Affected users can utilize the Microsoft Teams mobile or web clients
to bypass impact while we investigate this issue.
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Some users may have not received One-Time Passcode (OTP) email messages for encrypted messages in Exchange Online
Start Time: 2025-06-26 11:31(JST)
Last Update: 2025-07-02 10:59(JST)
Status: Service Restored
Affected Service: Exchange Online
Impact only occurred for users that had a process configured to
perform a Domain Name System (DNS) check on incoming email messages.
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Some users may have experienced inconsistent behavior with the ‘Track email and document open rates’ feature
Start Time: 2025-04-01 03:30(JST)
Last Update: 2025-07-02 07:52(JST)
Status: Service Restored
Affected Service: Exchange Online
Affected users may have seen a error messages or the ‘Track email and
document open rates’ feature in the Viva Insights Add-in for Outlook not
appearing despite meeting the criteria of having at least five recipients and
being sent from a user mailbox hosted on Exchange Online with a valid service
plan. This feature is available to users with the MyAnalytics (Full) service
plan included in Office 365 E5.
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Some users may have been unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab
Start Time: 2025-06-27 02:00(JST)
Last Update: 2025-06-29 07:45(JST)
Status: Service Restored
Affected Service: Microsoft Teams
To bypass this issue, affected users may have been able to utilize
the OneNote app directly or access the content via the file’s direct URL.
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Some users may be unable to access SharePoint Online sites
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:36(JST)
Status: Service Restored
Affected Service: SharePoint Online
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Some users may be unable to access Microsoft OneDrive content
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:33(JST)
Status: Service Restored
Affected Service: Microsoft OneDrive
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Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:21(JST)
Status: False Positive
Affected Service: Microsoft Teams
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint Online or Microsoft OneDrive as the knowledge
source.
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Users may see failures when interacting with bot-linked actions within adaptive cards in Microsoft Teams
Start Time: 2025-06-05 09:00(JST)
Last Update: 2025-06-25 09:47(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Some users may be unable to access the OneNote tab in Microsoft Teams
Start Time: 2025-06-20 09:00(JST)
Last Update: 2025-06-24 02:16(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Users may also have seen a blank page or error page displayed stating
“There was a problem reaching this app”.
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Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
Start Time: 2025-01-01 09:00(JST)
Last Update: 2025-06-24 02:05(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue specifically affected the new Outlook experience and
Outlook on the web connection methods.
While we were working to remediate impact, affected users could access the
classic Outlook experience to delete add-ins, or access the classic add-in store
by navigating to the following page within Outlook on the web:
https://outlook.office365.com/mail/inclientstore
