M365 Service Status (1 degradation at 2025-06-24 08:02)

  • [Service Degradation] 2025-06-23 12:02 Users may be unable to access the OneNote tab in Microsoft Teams
  • [Service Restored] 2025-06-24 02:05 Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
  • [Service Restored] 2025-06-21 03:20 Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app
  • [Service Restored] 2025-06-20 02:09 Users may be unable to search for email or calendar items in Groups in Exchange Online
  • [Service Restored] 2025-06-19 10:29 Users may have received an error message when sending requests to Microsoft 365 Copilot Chat
  • [Service Restored] 2025-06-19 03:35 Some users may be intermittently unable to see search results in SharePoint Online sites
  • [Service Restored] 2025-06-17 10:52 Users will see failures when performing any operations using the Office 365 Outlook connector
  • [Service Restored] 2025-06-17 10:11 Office 365 Outlook connector operation failures
  • [Service Restored] 2025-06-17 09:20 A subset of users may experience issues with various Microsoft 365 services
  • [Service Restored] 2025-06-17 01:58 Some users opening SharePoint Online or Microsoft OneDrive-hosted files in File Explorer may be unable to autosave files
  • [Service Restored] 2025-06-14 01:27 Users may be unable to use Python advanced analysis in Microsoft Copilot for Excel
  • [Service Restored] 2025-06-14 01:43 Some users may be unable to join some Teams Walkie Talkie channels
  • [Service Restored] 2025-06-13 09:50 Intermittent slowness and errors with authentication features
  • [Service Restored] 2025-06-13 02:30 Some users may be unable to start a chat with a distribution group within Microsoft Teams

  • ↑Return_to_index
    Users may be unable to access the OneNote tab in Microsoft Teams
    Last Update: 2025-06-23 12:02(JST)
    Next Update By: 2025-06-23 02:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams

    Users may also see a blank page or error page displayed stating that:

    “There was a problem reaching this app”.


    ↑Return_to_index
    Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
    Start Time: 2025-01-01 09:00(JST)
    Last Update: 2025-06-24 02:05(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    This issue specifically affected the new Outlook experience and
    Outlook on the web connection methods.

    While we were working to remediate impact, affected users could access the
    classic Outlook experience to delete add-ins, or access the classic add-in store
    by navigating to the following page within Outlook on the web:

    https://outlook.office365.com/mail/inclientstore


    ↑Return_to_index
    Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app
    Start Time: 2025-04-18 09:00(JST)
    Last Update: 2025-06-21 03:20(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


    ↑Return_to_index
    Users may be unable to search for email or calendar items in Groups in Exchange Online
    Start Time: 2025-06-08 04:00(JST)
    Last Update: 2025-06-20 02:09(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    This issue may have impacted any Groups search in the new Outlook
    desktop client and Outlook on the web; however, it could also have affected
    additional connection methods where this feature was available. Specifically,
    when a user entered text into the search bar limited to a Group, no results were
    returned and there was no indication that the search action had been processed.
    This occurred whether a user pressed “Enter” or clicked on the search icon after
    entering text. General Outlook search was not affected.


    ↑Return_to_index
    Users may have received an error message when sending requests to Microsoft 365 Copilot Chat
    Start Time: 2025-06-19 01:04(JST)
    Last Update: 2025-06-19 10:29(JST)

    Status: Service Restored
    Affected Service: Microsoft Copilot (Microsoft 365)

    Affected users may have received an error message like the following:

    “Sorry, I wasn’t able to respond to that. Is there something else I can help
    with?”


    ↑Return_to_index
    Some users may be intermittently unable to see search results in SharePoint Online sites
    Start Time: 2025-06-13 01:30(JST)
    Last Update: 2025-06-19 03:35(JST)

    Status: Service Restored
    Affected Service: SharePoint Online

    Alternatively, search results may have taken up to five seconds to
    load.


    ↑Return_to_index
    Users will see failures when performing any operations using the Office 365 Outlook connector
    Start Time: 2025-06-17 06:50(JST)
    Last Update: 2025-06-17 10:52(JST)

    Status: Service Restored
    Affected Service: Microsoft 365 suite

    The following services were affected by this event:

    – Copilot Studio

    – Power Automate

    – Power Apps

    – Logic Apps


    ↑Return_to_index
    Office 365 Outlook connector operation failures
    Last Update: 2025-06-17 10:11(JST)

    Status: Service Restored
    Affected Service: Power Platform

    The following services were affected by this event:

    – Copilot Studio

    – Power Automate

    – Power Apps

    – Logic Apps


    ↑Return_to_index
    A subset of users may experience issues with various Microsoft 365 services
    Start Time: 2025-06-17 06:45(JST)
    Last Update: 2025-06-17 09:20(JST)

    Status: Service Restored
    Affected Service: Microsoft 365 suite

    We’ve confirmed that impact occurred, though was not limited, to the
    following services:

    Exchange Online

    – Users may have been unable to access their Exchange Online mailboxes

    – Admins may have been unable to provision Exchange Online mailboxes

    Microsoft Teams

    – Users may have been unable to create group scenarios, including chats,
    channels, and Teams

    -Users’ status information may have been stale

    Microsoft Purview and Microsoft Defender for Office

    – Users may have faced intermittent authentication failures when attempting to
    access solutions tabs and features in Microsoft Purview and Defender portal


    ↑Return_to_index
    Some users opening SharePoint Online or Microsoft OneDrive-hosted files in File Explorer may be unable to autosave files
    Start Time: 2025-05-26 09:00(JST)
    Last Update: 2025-06-17 01:58(JST)

    Status: Service Restored
    Affected Service: Microsoft OneDrive

    This specifically affected users opening files within Microsoft 365
    apps, such as Word or Excel. Users that have access to Microsoft 365 for the web
    apps may have used these clients to retain expected autosave functionality.


    ↑Return_to_index
    Users may be unable to use Python advanced analysis in Microsoft Copilot for Excel
    Start Time: 2025-06-10 03:19(JST)
    Last Update: 2025-06-14 01:27(JST)

    Status: Service Restored
    Affected Service: Microsoft Copilot (Microsoft 365)

    When users attempted to use Python advance analysis in Copilot for
    Excel, they may have received an error which stated: “Whoops, I’m not able to
    understand this yet. Is there something else I can do to help?”

    Additionally, when users attempted to use the preset prompt, “Get deeper
    analysis results using Python,” they may have encountered an endless progress
    bar and the prompt wouldn’t complete.


    ↑Return_to_index
    Some users may be unable to join some Teams Walkie Talkie channels
    Start Time: 2025-05-27 09:00(JST)
    Last Update: 2025-06-14 01:43(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


    ↑Return_to_index
    Intermittent slowness and errors with authentication features
    Start Time: 2025-06-13 01:00(JST)
    Last Update: 2025-06-13 09:50(JST)

    Status: Service Restored
    Affected Service: Microsoft 365 suite

    Authentication related features that may have experienced impact:

    – Admins may have been unable to add Multifactor Authentication (MFA) sign-in
    methods to users

    – Users may have experienced errors when attempting to perform self-service
    password resets

    – Users may have experienced issues when viewing or registering authentication
    methods in MySignIns


    ↑Return_to_index
    Some users may be unable to start a chat with a distribution group within Microsoft Teams
    Start Time: 2025-06-05 12:29(JST)
    Last Update: 2025-06-13 02:30(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams