M365 Service Status (4 degradations at 2025-04-26 08:02)
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Users may be shown the same meeting room repeatedly when selecting ‘Add Location’ to a Microsoft Teams meeting
Start Time: 2025-04-08 12:07(JST)
Last Update: 2025-04-25 03:01(JST)
Next Update By: 2025-04-29 04:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Users may be shown repeated meeting rooms when selecting ‘Add
Location’ to a Microsoft Teams meeting from the Microsoft Teams calendar, even
when the provided room is outside the building room list.
Users are able to schedule meetings in the correct meeting room using the
Outlook calendar while we work to resolve this issue.
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Users may be unable to create an email address for a new Microsoft Teams channel and receive an error
Start Time: 2025-04-18 02:40(JST)
Last Update: 2025-04-23 03:25(JST)
Next Update By: 2025-04-24 02:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
When users select “Get email address” for a newly created Microsoft
Teams channel, they may receive an error that states: “We couldn’t get the email
address of this channel.”
This issue doesn’t impact email addresses that have already been created for
existing Teams channels.
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Some users may experience issues with their Outlook calendar saved views not being preserved
Start Time: 2025-04-04 05:22(JST)
Last Update: 2025-04-18 03:31(JST)
Next Update By: 2025-04-19 04:00(JST)
Status: Service Degradation
Affected Service: Exchange Online
This issue may impact users in Outlook on the web and New Outlook.
In addition, users who have New Calendar enabled in Microsoft Teams may also be
impacted.
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Users accessing Microsoft Teams from the Citrix Virtual Desktop Infrastructure (VDI) 2 experience service quality issues
Start Time: 2024-06-01 09:00(JST)
Last Update: 2025-04-17 08:48(JST)
Next Update By: 2025-04-24 09:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
Users may experience overall service functionality delays and quality
issues with audio and video in the Microsoft Teams desktop client while using
Citrix VDI 2 after the virtual machine wakes from hibernation.
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Some users were unable to utilize auto attendant, voice mail, call queues and call recorder bot in Microsoft Teams
Start Time: 2025-04-25 07:35(JST)
Last Update: 2025-04-25 09:27(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Users’ SharePoint Online pages may be failing to generate thumbnails of webparts
Start Time: 2025-03-12 09:00(JST)
Last Update: 2025-04-25 07:12(JST)
Status: Service Restored
Affected Service: SharePoint Online
Impacted webparts included but weren’t limited to:
– Hero
– News
– Quick links
– Highlighted content
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Users may see an error and can’t attach Microsoft 365 data to email messages using the new Outlook for Windows
Start Time: 2024-12-10 10:38(JST)
Last Update: 2025-04-25 02:54(JST)
Status: Service Restored
Affected Service: Exchange Online
Impact included but wasn’t limited to attaching the following:
– OneDrive for Business content
– SharePoint Online site links
– Microsoft Loop components
– Microsoft Copilot (Microsoft 365) output
Affected users may have received the following error: “Need more information. To
satisfy your organization’s security policy, an additional step is required.”
While we worked to remediate this issue, affected users could have attached
these items using other connection methods, including:
– Outlook on the web
– Classic Outlook
– Outlook desktop clients
– Outlook mobile
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Users intermittently may be unable to load the app launcher or navigation elements from some SharePoint Online sites
Start Time: 2025-04-22 01:00(JST)
Last Update: 2025-04-25 01:21(JST)
Status: Service Restored
Affected Service: SharePoint Online
Users may not have seen the gear icon to open the Settings pane on
some SharePoint Online sites and may not have been able to conduct searches via
the search box on some sites.
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Users may have been unable to access alerts for Adobe URLs as it was generating false “malicious URL click”
Start Time: 2025-04-24 07:25(JST)
Last Update: 2025-04-24 11:56(JST)
Status: Service Restored
Affected Service: Exchange Online
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Users with some conditional access policies applied may be unable to retrieve new voicemails in Microsoft Teams
Start Time: 2025-02-19 01:15(JST)
Last Update: 2025-04-24 02:51(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Affected users still saw voicemail notifications appear but couldn’t
access these new voicemails. As a workaround, affected users could access their
voicemail from Outlook. Conditional access policies were enabled by admins
through Microsoft Entra and relate to continuous access evaluation (CAE).
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Users with non-Latin language settings may be unable to launch the OneDrive for Business sync application
Start Time: 2025-04-18 06:21(JST)
Last Update: 2025-04-24 04:18(JST)
Status: Service Restored
Affected Service: OneDrive for Business
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Some users may have been unable to access their mailbox via one or more Exchange Online connection methods
Start Time: 2025-04-18 09:06(JST)
Last Update: 2025-04-18 11:56(JST)
Status: Service Restored
Affected Service: Exchange Online
Impacted connections methods included, but weren’t limited to:
– Outlook on the web
– Messaging API (MAPI)
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Users may be unable to upload some background images during Microsoft Teams meetings
Start Time: 2025-03-18 11:13(JST)
Last Update: 2025-04-18 06:34(JST)
Status: Service Restored
Affected Service: Microsoft Teams
When attempting to upload a background image where one of the
dimensions exceeded 1800 pixels, users received an error message stating,
“invalid image size” and the upload failed. For example, an image sized
1920×1080 would encounter this issue, an image sized 1080×1920 was also
impacted, but an image sized 1750×1750 wasn’t affected. Users could’ve avoided
this issue by resizing the desired image to below 1800 pixels on either
dimension.
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Some users may see the file name of email attachments appear incorrectly in Outlook on the web
Start Time: 2025-04-15 01:00(JST)
Last Update: 2025-04-17 09:26(JST)
Status: Service Restored
Affected Service: Exchange Online
Specifically, the file name of attachments could’ve appeared as
random letters and numbers.
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Users may experience several-hour delays in receiving approval email from Microsoft Power Automate
Start Time: 2025-04-16 06:00(JST)
Last Update: 2025-04-17 01:55(JST)
Status: Service Restored
Affected Service: Microsoft Power Automate in Microsoft 365
Users could manage approval requests through Microsoft Teams or the
Microsoft Power Automate maker portal to bypass the issue while we worked on
addressing the impact
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Users are experiencing delays with approval email delivery
Last Update: 2025-04-17 01:29(JST)
Status: Service Restored
Affected Service: Microsoft Power Automate
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Users may have been unable to share new files or view previously shared files within Microsoft Teams
Start Time: 2025-04-15 06:45(JST)
Last Update: 2025-04-16 12:16(JST)
Status: Service Restored
Affected Service: Microsoft Teams
