M365 Service Status (3 degradations at 2025-06-29 16:40)
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Some users may be unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab
Start Time: 2025-06-27 02:00(JST)
Last Update: 2025-06-29 04:36(JST)
Next Update By: 2025-06-29 07:00(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
To bypass this issue, affected users may be able to utilize the
OneNote app directly or access the content via the file’s direct URL.
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Some users may experience slowness when using the OutlookWin32 Calendar
Last Update: 2025-06-27 10:26(JST)
Next Update By: 2025-06-28 12:30(JST)
Status: Service Degradation
Affected Service: Microsoft Teams
While we focus on remediation, affected users may utilize one of the
following alteratives to OutlookWin32 to circumvent the issue;
New Outlook (OWA Desktop)
Microsoft Teams (Desktop App)
Microsoft Teams Web App
Outlook on the Web (OWA)
Microsoft Teams Mobile App (iOS/Android)
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Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:54(JST)
Next Update By: 2025-06-28 04:30(JST)
Status: Service Degradation
Affected Service: Microsoft Copilot (Microsoft 365)
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint or OneDrive as the knowledge source.
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Some users may be unable to access SharePoint Online sites
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:36(JST)
Status: Service Restored
Affected Service: SharePoint Online
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Some users may be unable to access Microsoft OneDrive content
Start Time: 2025-06-27 03:11(JST)
Last Update: 2025-06-27 04:33(JST)
Status: Service Restored
Affected Service: Microsoft OneDrive
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Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
Last Update: 2025-06-27 02:21(JST)
Status: False Positive
Affected Service: Microsoft Teams
This issue occurs if users include a direct reference to a file in
the prompt (i.e. by using / command and select a file), or if the user interacts
with an agent using SharePoint Online or Microsoft OneDrive as the knowledge
source.
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Users may see failures when interacting with bot-linked actions within adaptive cards in Microsoft Teams
Start Time: 2025-06-05 09:00(JST)
Last Update: 2025-06-25 09:47(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Some users may be unable to access the OneNote tab in Microsoft Teams
Start Time: 2025-06-20 09:00(JST)
Last Update: 2025-06-24 02:16(JST)
Status: Service Restored
Affected Service: Microsoft Teams
Users may also have seen a blank page or error page displayed stating
“There was a problem reaching this app”.
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Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
Start Time: 2025-01-01 09:00(JST)
Last Update: 2025-06-24 02:05(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue specifically affected the new Outlook experience and
Outlook on the web connection methods.
While we were working to remediate impact, affected users could access the
classic Outlook experience to delete add-ins, or access the classic add-in store
by navigating to the following page within Outlook on the web:
https://outlook.office365.com/mail/inclientstore
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Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app
Start Time: 2025-04-18 09:00(JST)
Last Update: 2025-06-21 03:20(JST)
Status: Service Restored
Affected Service: Microsoft Teams
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Users may be unable to search for email or calendar items in Groups in Exchange Online
Start Time: 2025-06-08 04:00(JST)
Last Update: 2025-06-20 02:09(JST)
Status: Service Restored
Affected Service: Exchange Online
This issue may have impacted any Groups search in the new Outlook
desktop client and Outlook on the web; however, it could also have affected
additional connection methods where this feature was available. Specifically,
when a user entered text into the search bar limited to a Group, no results were
returned and there was no indication that the search action had been processed.
This occurred whether a user pressed “Enter” or clicked on the search icon after
entering text. General Outlook search was not affected.
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Users may have received an error message when sending requests to Microsoft 365 Copilot Chat
Start Time: 2025-06-19 01:04(JST)
Last Update: 2025-06-19 10:29(JST)
Status: Service Restored
Affected Service: Microsoft Copilot (Microsoft 365)
Affected users may have received an error message like the following:
“Sorry, I wasn’t able to respond to that. Is there something else I can help
with?”
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Some users may be intermittently unable to see search results in SharePoint Online sites
Start Time: 2025-06-13 01:30(JST)
Last Update: 2025-06-19 03:35(JST)
Status: Service Restored
Affected Service: SharePoint Online
Alternatively, search results may have taken up to five seconds to
load.
