M365 Service Status (2 degradations at 2025-07-01 08:04)

  • [Service Degradation] 2025-06-27 10:26 Some users may experience slowness when using the OutlookWin32 Calendar
  • [Service Degradation] 2025-06-27 02:54 Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
  • [Service Restored] 2025-06-29 07:45 Some users may have been unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab
  • [Service Restored] 2025-06-27 04:36 Some users may be unable to access SharePoint Online sites
  • [Service Restored] 2025-06-27 04:33 Some users may be unable to access Microsoft OneDrive content
  • [False Positive] 2025-06-27 02:21 Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
  • [Service Restored] 2025-06-25 09:47 Users may see failures when interacting with bot-linked actions within adaptive cards in Microsoft Teams
  • [Service Restored] 2025-06-24 02:16 Some users may be unable to access the OneNote tab in Microsoft Teams
  • [Service Restored] 2025-06-24 02:05 Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
  • [Service Restored] 2025-06-21 03:20 Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app

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    Some users may experience slowness when using the OutlookWin32 Calendar
    Last Update: 2025-06-27 10:26(JST)
    Next Update By: 2025-06-28 12:30(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams

    While we focus on remediation, affected users may utilize one of the
    following alteratives to OutlookWin32 to circumvent the issue;

    New Outlook (OWA Desktop)

    Microsoft Teams (Desktop App)

    Microsoft Teams Web App

    Outlook on the Web (OWA)

    Microsoft Teams Mobile App (iOS/Android)


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    Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
    Last Update: 2025-06-27 02:54(JST)
    Next Update By: 2025-06-28 04:30(JST)
    Status: Service Degradation
    Affected Service: Microsoft Copilot (Microsoft 365)

    This issue occurs if users include a direct reference to a file in
    the prompt (i.e. by using / command and select a file), or if the user interacts
    with an agent using SharePoint or OneDrive as the knowledge source.


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    Some users may have been unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab
    Start Time: 2025-06-27 02:00(JST)
    Last Update: 2025-06-29 07:45(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    To bypass this issue, affected users may have been able to utilize
    the OneNote app directly or access the content via the file’s direct URL.


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    Some users may be unable to access SharePoint Online sites
    Start Time: 2025-06-27 03:11(JST)
    Last Update: 2025-06-27 04:36(JST)

    Status: Service Restored
    Affected Service: SharePoint Online


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    Some users may be unable to access Microsoft OneDrive content
    Start Time: 2025-06-27 03:11(JST)
    Last Update: 2025-06-27 04:33(JST)

    Status: Service Restored
    Affected Service: Microsoft OneDrive


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    Some users may be unable to open OneDrive or SharePoint citation links generated by Microsoft Copilot (Microsoft 365)
    Last Update: 2025-06-27 02:21(JST)

    Status: False Positive
    Affected Service: Microsoft Teams

    This issue occurs if users include a direct reference to a file in
    the prompt (i.e. by using / command and select a file), or if the user interacts
    with an agent using SharePoint Online or Microsoft OneDrive as the knowledge
    source.


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    Users may see failures when interacting with bot-linked actions within adaptive cards in Microsoft Teams
    Start Time: 2025-06-05 09:00(JST)
    Last Update: 2025-06-25 09:47(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams


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    Some users may be unable to access the OneNote tab in Microsoft Teams
    Start Time: 2025-06-20 09:00(JST)
    Last Update: 2025-06-24 02:16(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    Users may also have seen a blank page or error page displayed stating
    “There was a problem reaching this app”.


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    Users may be unable to delete add-ins that were deployed with Optional or Available methods in Exchange Online
    Start Time: 2025-01-01 09:00(JST)
    Last Update: 2025-06-24 02:05(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    This issue specifically affected the new Outlook experience and
    Outlook on the web connection methods.

    While we were working to remediate impact, affected users could access the
    classic Outlook experience to delete add-ins, or access the classic add-in store
    by navigating to the following page within Outlook on the web:

    https://outlook.office365.com/mail/inclientstore


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    Users may encounter delays or intermittent failures with the Walkie Talkie feature in the Microsoft Teams mobile app
    Start Time: 2025-04-18 09:00(JST)
    Last Update: 2025-06-21 03:20(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams