M365 Service Status (8 degradations at 2025-07-08 08:03)

  • [Service Degradation] 2025-07-08 04:10 Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services
  • [Service Degradation] 2025-07-08 02:08 Some users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online
  • [Service Degradation] 2025-07-05 12:22 Some attendees may receive an unexpected cancellation message when a meeting on a shared calendar is updated
  • [Service Degradation] 2025-07-04 12:17 When users in Japan enter Japanese text into Microsoft Teams they may see a red wavy line under the text
  • [Service Degradation] 2025-07-03 11:52 Users who create a team from an existing group within Microsoft Teams receive an error
  • [Service Degradation] 2025-07-03 09:44 Microsoft Teams Android Pixel device users on Android OS 16 may not receive notifications as expected
  • [Service Degradation] 2025-07-02 10:04 A small number of users’ Microsoft Teams app may intermittently crash during calls or meetings on some iPad devices
  • [Service Degradation] 2025-06-27 10:26 Some users may experience slowness when using the OutlookWin32 Calendar
  • [Investigating] 2025-07-08 06:34 We’re looking into a potential problem impacting SharePoint Online
  • [Service Restored] 2025-07-08 04:07 Some users may be intermittently unable to access SharePoint Online sites
  • [False Positive] 2025-07-08 02:05 Some users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online
  • [Service Restored] 2025-07-05 01:52 Some users may be unable to access Microsoft Copilot (Microsoft 365)
  • [Service Restored] 2025-07-04 06:49 Some users may have been unable to log in to or access Microsoft Forms
  • [False Positive] 2025-07-04 02:01 Some users are unable to request to join communities in Microsoft Teams
  • [False Positive] 2025-07-03 03:54 Some users may experience crashes while using the Microsoft Teams desktop client
  • [Service Restored] 2025-07-02 10:59 Some users may have not received One-Time Passcode (OTP) email messages for encrypted messages in Exchange Online
  • [Service Restored] 2025-07-02 07:52 Some users may have experienced inconsistent behavior with the ‘Track email and document open rates’ feature
  • [Service Restored] 2025-06-29 07:45 Some users may have been unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab

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    Some users may experience latency or intermittent failures fetching user contacts in multiple Microsoft 365 services
    Last Update: 2025-07-08 04:10(JST)
    Next Update By: 2025-07-08 05:30(JST)
    Status: Service Degradation
    Affected Service: Microsoft 365 suite

    Affected services and scenarios include:

    – Microsoft Teams users are unable to fetch user’s regional and language
    settings using the Profile API

    – Exchange Online users experience latency or 503 “Service Unavailable” errors
    when attempting to view contact information in Exchange Online.


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    Some users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online
    Last Update: 2025-07-08 02:08(JST)
    Next Update By: 2025-07-08 02:30(JST)
    Status: Service Degradation
    Affected Service: Exchange Online

    Specifically, when the users specify the conference room mailbox to
    reserve a meeting in their own or shared calendars, the automatic response may
    be delayed.


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    Some attendees may receive an unexpected cancellation message when a meeting on a shared calendar is updated
    Start Time: 2025-06-05 09:00(JST)
    Last Update: 2025-07-05 12:22(JST)
    Next Update By: 2025-07-06 02:30(JST)
    Status: Service Degradation
    Affected Service: Exchange Online

    Impact is intermittent, and specific to updates that are made on
    behalf of the organizer using Outlook (classic) for Windows with the calendar
    sharing improvements enabled.


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    When users in Japan enter Japanese text into Microsoft Teams they may see a red wavy line under the text
    Last Update: 2025-07-04 12:17(JST)
    Next Update By: 2025-07-10 07:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams

    This issue affects Desktop and Web clients. While we continue working
    towards resolution, users can disable spell check as a temporary workaround.


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    Users who create a team from an existing group within Microsoft Teams receive an error
    Start Time: 2025-06-23 09:00(JST)
    Last Update: 2025-07-03 11:52(JST)
    Next Update By: 2025-07-17 01:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams


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    Microsoft Teams Android Pixel device users on Android OS 16 may not receive notifications as expected
    Last Update: 2025-07-03 09:44(JST)
    Next Update By: 2025-07-04 05:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams


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    A small number of users’ Microsoft Teams app may intermittently crash during calls or meetings on some iPad devices
    Last Update: 2025-07-02 10:04(JST)
    Next Update By: 2025-07-04 06:00(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams


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    Some users may experience slowness when using the OutlookWin32 Calendar
    Last Update: 2025-06-27 10:26(JST)
    Next Update By: 2025-06-28 12:30(JST)
    Status: Service Degradation
    Affected Service: Microsoft Teams

    While we focus on remediation, affected users may utilize one of the
    following alteratives to OutlookWin32 to circumvent the issue;

    New Outlook (OWA Desktop)

    Microsoft Teams (Desktop App)

    Microsoft Teams Web App

    Outlook on the Web (OWA)

    Microsoft Teams Mobile App (iOS/Android)


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    We’re looking into a potential problem impacting SharePoint Online
    Last Update: 2025-07-08 06:34(JST)

    Status: Investigating
    Affected Service: SharePoint Online


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    Some users may be intermittently unable to access SharePoint Online sites
    Start Time: 2025-05-16 05:46(JST)
    Last Update: 2025-07-08 04:07(JST)

    Status: Service Restored
    Affected Service: SharePoint Online

    Affected users may have seen a “Something went wrong” error message.


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    Some users may be experiencing a delay receiving an automatic response when booking conference rooms in Exchange Online
    Last Update: 2025-07-08 02:05(JST)

    Status: False Positive
    Affected Service: Exchange Online


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    Some users may be unable to access Microsoft Copilot (Microsoft 365)
    Start Time: 2025-07-03 06:30(JST)
    Last Update: 2025-07-05 01:52(JST)

    Status: Service Restored
    Affected Service: Microsoft Copilot (Microsoft 365)

    Users may have also been unable to access Copilot in Microsoft Teams.


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    Some users may have been unable to log in to or access Microsoft Forms
    Start Time: 2025-07-04 02:09(JST)
    Last Update: 2025-07-04 06:49(JST)

    Status: Service Restored
    Affected Service: Microsoft Forms

    Additionally, affected users may have been unable to open or submit
    forms in Microsoft Forms.


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    Some users are unable to request to join communities in Microsoft Teams
    Last Update: 2025-07-04 02:01(JST)

    Status: False Positive
    Affected Service: Microsoft Teams


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    Some users may experience crashes while using the Microsoft Teams desktop client
    Last Update: 2025-07-03 03:54(JST)

    Status: False Positive
    Affected Service: Microsoft Teams

    Affected users can utilize the Microsoft Teams mobile or web clients
    to bypass impact while we investigate this issue.


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    Some users may have not received One-Time Passcode (OTP) email messages for encrypted messages in Exchange Online
    Start Time: 2025-06-26 11:31(JST)
    Last Update: 2025-07-02 10:59(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    Impact only occurred for users that had a process configured to
    perform a Domain Name System (DNS) check on incoming email messages.


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    Some users may have experienced inconsistent behavior with the ‘Track email and document open rates’ feature
    Start Time: 2025-04-01 03:30(JST)
    Last Update: 2025-07-02 07:52(JST)

    Status: Service Restored
    Affected Service: Exchange Online

    Affected users may have seen a error messages or the ‘Track email and
    document open rates’ feature in the Viva Insights Add-in for Outlook not
    appearing despite meeting the criteria of having at least five recipients and
    being sent from a user mailbox hosted on Exchange Online with a valid service
    plan. This feature is available to users with the MyAnalytics (Full) service
    plan included in Office 365 E5.


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    Some users may have been unable to open OneNote pages in Microsoft Teams channels when selecting the OneNote tab
    Start Time: 2025-06-27 02:00(JST)
    Last Update: 2025-06-29 07:45(JST)

    Status: Service Restored
    Affected Service: Microsoft Teams

    To bypass this issue, affected users may have been able to utilize
    the OneNote app directly or access the content via the file’s direct URL.